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Request for Proposal: IT Support Services

  1. This RFP was uploaded by the owner.

United States
Non-Profit : Charitable
RFP
Download the rfp file: RFP IT Support Services 20250224.pdf.

Consumer Debt Counselors, a nonprofit financial services organization, seeks proposals from qualified IT service providers to manage, support, and enhance our technology infrastructure. As part of our ongoing commitment to operational excellence and regulatory compliance, we are conducting a vendor review and inviting select firms to participate in our Request for Proposal (RFP) for IT Support Services.

We are particularly interested in engaging a proactive technology partner who can support our compliance obligations under New York State's Cybersecurity Regulation (23 NYCRR Part 500) and provide expertise in IT security, cloud infrastructure, and strategic technology planning. Additionally, we are open to proposals that include a Virtual Chief Technology Officer (vCTO) or Fractional Chief Technology Officer (fCTO) role to help guide our long-term IT strategy.

Our RFP details our organization's current technology environment, service expectations, and proposal submission requirements.

Key RFP Dates & Deadlines
- Notification of Interest (Optional): March 10, 2025
- Deadline for Questions: March 15, 2025
- Responses to Questions Provided By: March 20, 2025
- Proposal Submission Deadline: March 28, 2025
- Finalist Interviews: April 7 - April 18, 2025
- Anticipated Award Date: April 25, 2025
- Potential Transition Period (if applicable): May 1 - May 31, 2025
- Service Start Date (if applicable): June 1, 2025

If your organization is interested in submitting a proposal, we encourage you to review the attached RFP and reach out with any questions before the March 15 deadline. While not required, we appreciate a brief notification of interest by March 10 to ensure timely communication of any updates or clarifications.
Please submit proposals and any inquiries to submit.rfp@consumerdebtcounselors.com. We look forward to reviewing your proposal and potentially partnering with you to support our mission.

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