Library Overdue Notices
This Request
for Proposal (RFP) is being issued to establish one or more contracts with one or more qualified Offerors
who will provide Overdue Notice Service to the Library Services.
Services sends the following notices to its patrons:
1. Email notifications are sent at 10 days overdue for patrons with valid email
addresses
2. Overdue notices are mailed at 10 days overdue.
3. A final legal notice is mailed to all patrons with items 30 days overdue.
4. Hold Pickup notification is sent via email.
5. A pre-overdue reminder notice is sent 3 days before an item is due.
Other information:
The library user may not use his/her card until the delinquency is settled if fines are more than
$10, or if more than 10 items are past due.
Notices are produced each weekday (Monday through Friday).
Services contracts for the generation of overdue notices for all 282 of our member libraries.
