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LANGUAGE TRANSLATION SERVICES VAMC Memphis, TN


Tennessee, United States
Government : Federal
RFP
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This is a Sources Sought notice. This is NOT a solicitation for ******** abstracts, or *********** The purpose of this notice is to obtain *********** regarding the and ********** of all qualified sources to perform a *********
Purpose and Objectives: Your to the *********** requested will assist the Government in determining the appropriate acquisition method.
NAICS code: 541930 and size standard is $7.5M.
NOTE: Respondent claiming SDVOSB and VOSB status must be registered and CVE verified in VetBiz Registry www.vetbiz.gov.

OVERALL SCOPE OF WORK

a. The Contractor shall provide the necessary level of over-the-phone language translation services in the 10 common languages listed in paragraph c.1. below, as well as any other foreign languages made available for translation services by the contractor and subsequently requested. These services shall be available 365 days a year, 24 hours per day, 7 days per week, for veterans and family members who have Limited English Proficiency (LEP) at the Memphis VA Medical Center and Community-Based Outpatient Clinics (CBOCs).B This service should provide the ability for any Clinical Staff or Provider at Memphis VAMC and CBOCs to contact the vendor via phone and request immediate on-the-spot phone language translation for patients/veterans or family members that visit the Memphis VAMC and are identified as bilingual or not proficient in English. Translation shall be made available over the same phone line/connection within 5 minutes of a phone call request.
b. The Contractor shall also provide the necessary language translation services of medical records in the 10 common languages listed in paragraph c. 1. below, as well as any other foreign...

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