Children's Institute Electronic Health Record system
- This RFP had a pre-bid event.
- This RFP was uploaded by the owner.
Children's Institute, Inc. (CII) is embarking on a software selection initiative to modernize systems to facilitate the mission of the organization, achieve operational efficiencies, and allow CII to build a more sustainable business model and better serve their clients in support of the vision of an integrated service model.
There are two main systems currently used today for Electronic Health and Enhanced Care Management Record functionally. The EHR serves as the primary source for clinical documentation, workflow management, and reporting across various programs. However, it faces significant limitations, including inflexible workflows, inadequate electronic signature capabilities, poor integration with other tools, and a heavy reliance on manual processes and external reporting platforms like Tableau. Salesforce NPC is used specifically for Enhanced Care Management (ECM) and community supports, handling outreach, member enrollment, care plans, and assessments. Despite this, NPC lacks integration with billing systems, requires extensive manual reporting, and cannot easily adapt to frequent regulatory changes, resulting in administrative inefficiencies and data silos.
A replacement is seen as needed in order to achieve seamless integration, automation, and compliance, reduce manual work, and support advanced reporting and analytics essential for high-quality, efficient care delivery.
