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Service contract - 100016-2010

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03/04/2010    S66    Member states - Service contract - Contract notice - Restricted procedure 

UK-Cheltenham: maintenance of mainframe computers

2010/S 66-100016

CONTRACT NOTICE

Services

SECTION I: CONTRACTING AUTHORITY

I.1) NAME, ADDRESSES AND CONTACT POINT(S)

UCAS
Rosehill, New Barn Lane
GL52 3LZ Cheltenham
UNITED KINGDOM
Tel. +44 1242222444
E-mail: [email protected]
Fax +44 1242544932

Internet address(es)

General address of the contracting authority www.ucas.com

Further information can be obtained at: As in above-mentioned contact point(s)

Specifications and additional documents (including documents for competitive dialogue and a dynamic purchasing system) can be obtained at: As in above-mentioned contact point(s)

Tenders or requests to participate must be sent to: As in above-mentioned contact point(s)

I.2) TYPE OF THE CONTRACTING AUTHORITY AND MAIN ACTIVITY OR ACTIVITIES
The contracting authority is purchasing on behalf of other contracting authorities No

SECTION II: OBJECT OF THE CONTRACT

II.1) DESCRIPTION
II.1.1) Title attributed to the contract by the contracting authority
UK-Cheltenham: UCAS it harware maintenance services for sun and dell servers.
II.1.2) Type of contract and location of works, place of delivery or of performance
Services
Service category: No 7
II.1.3) The notice involves
II.1.4) Information on framework agreement
II.1.5) Short description of the contract or purchase(s)

The pre qualifying questionnaire can be downloaded from www.tenders.ac.uk.

UCAS is the central organisation through which applicants apply for higher education courses in the UK. It is a limited company by guarantee and registered as a charity. Its commercial subsidiary is involved in publishing, event management and the marketing of data and media.

UCAS operates from its one site at Rosehill in Cheltenham, Gloucestershire and employs over 400 people. You can find more information on our website: http://www.ucas.com/.

UCAS has standardized it's hardware estate to incorporate two main suppliers. Dell for x86 Wintel platforms and SUN for UNIX infrastructure. Our estate consists of some 250 servers across both of these platforms, with roughly a 50/50 split in numbers between them both.
This contract will need to cover the 'break/fix' elements of this hardware estate, but will also need to incorporate a very high standard of OS knowledge across all windows server operating systems and Solaris, as the successful supplier will be expected to be able to assist in OS related and hardware related faults and issues.
SLA adherence is also key and we will be looking for less tha 4hr. fix by 24 by 7 on large portions of our estate, through to next business day on less important systems.
Maintenance of mainframe computers. Computer servers.
II.1.6) Common procurement vocabulary (CPV)

50312110, 48822000

II.1.7) Contract covered by the Government Procurement Agreement (GPA)
II.1.8) Division into lots
II.1.9) Variants will be accepted
II.2) QUANTITY OR SCOPE OF THE CONTRACT
II.2.1) Total quantity or scope
II.2.2) Options
II.3) DURATION OF THE CONTRACT OR TIME-LIMIT FOR COMPLETION

SECTION III: LEGAL, ECONOMIC, FINANCIAL AND TECHNICAL INFORMATION

III.1) CONDITIONS RELATING TO THE CONTRACT
III.1.1) Deposits and guarantees required
III.1.2) Main financing conditions and payment arrangements and/or reference to the relevant provisions regulating them
III.1.3) Legal form to be taken by the group of economic operators to whom the contract is to be awarded
III.1.4) Other particular conditions to which the performance of the contract is subject
No
III.2) CONDITIONS FOR PARTICIPATION
III.2.1) Personal situation of economic operators, including requirements relating to enrolment on professional or trade registers
Information and formalities necessary for evaluating if requirements are met: (b) is the subject of proceedings for a declaration of bankruptcy, for an order for compulsory winding up or administration by the court or of an arrangement with creditors or of any other similar proceedings under national laws and regulations;
III.2.2) Economic and financial capacity
III.2.3) Technical capacity
III.2.4) Reserved contracts
No
III.3) CONDITIONS SPECIFIC TO SERVICES CONTRACTS
III.3.1) Execution of the service is reserved to a particular profession
No
III.3.2) Legal entities should indicate the names and professional qualifications of the staff responsible for the execution of the service

SECTION IV: PROCEDURE

IV.1) TYPE OF PROCEDURE
IV.1.1) Type of procedure
Restricted
IV.1.2) Limitations on the number of operators who will be invited to tender or to participate
Envisaged number of operators 8
Objective criteria for choosing the limited number of candidates: By evaluation.
IV.1.3) Reduction of the number of operators during the negotiation or dialogue
IV.2) AWARD CRITERIA
IV.2.1) Award criteria
The most economically advantageous tender in terms of the criteria stated in the specifications, in the invitation to tender or to negotiate or in the descriptive document
IV.2.2) An electronic auction will be used
IV.3) ADMINISTRATIVE INFORMATION
IV.3.1) File reference number attributed by the contracting authority
IV.3.2) Previous publication(s) concerning the same contract
IV.3.3) Conditions for obtaining specifications and additional documents
Payable documents No
IV.3.4) Time-limit for receipt of tenders or requests to participate
7.5.2010 - 12:00
IV.3.5) Date of dispatch of invitations to tender or to participate to selected candidates
IV.3.6) Language(s) in which tenders or requests to participate may be drawn up
English.
IV.3.7) Minimum time frame during which the tenderer must maintain the tender
IV.3.8) Conditions for opening tenders

SECTION VI: COMPLEMENTARY INFORMATION

VI.1) THIS IS A RECURRENT PROCUREMENT
VI.2) CONTRACT RELATED TO A PROJECT AND/OR PROGRAMME FINANCED BY EU FUNDS
VI.3) ADDITIONAL INFORMATION
GO reference: GO 10040127/01.
VI.4) PROCEDURES FOR APPEAL
VI.4.1) Body responsible for appeal procedures
VI.4.2) Lodging of appeals
VI.4.3) Service from which information about the lodging of appeals may be obtained
VI.5) DATE OF DISPATCH OF THIS NOTICE:
1.4.2010