SECTION I: CONTRACTING AUTHORITY
I.1)
NAME, ADDRESSES AND
CONTACT POINT(S)
The National Patient Safety Agency
4-8 Maple Street
Contact: Procurement
Attn: Subject heading "PQQ 182"
W1T 5HD London
UNITED KINGDOM
E-mail:
[email protected]
Internet address(es)
General address of the contracting authority
www.npsa.nhs.uk
Address of the buyer profile The PQQ can be obtained from the
following URL: http://www.npsa.nhs.uk/corporate/working-with-us/tenders/
Further information can be obtained at: As in above-mentioned
contact point(s)
Specifications and additional documents (including documents for
competitive dialogue and a dynamic purchasing system) can be obtained
at: As in above-mentioned contact point(s)
Tenders or requests to participate must be sent to: As in
above-mentioned contact point(s)
I.2)
TYPE OF THE CONTRACTING
AUTHORITY AND MAIN ACTIVITY OR ACTIVITIES
Other The National Patient Safety Agency
Health
The contracting authority is purchasing on behalf of other
contracting authorities No
SECTION II: OBJECT OF THE CONTRACT
II.1)
DESCRIPTION
II.1.1)
Title attributed to the
contract by the contracting authority
The provision of a system to capture and analyse patient safety
risks and incidents in UK health sector and an information hub to
collect and distribute data and learning.
II.1.2)
Type of contract and
location of works, place of delivery or of performance
Services
Service category: No 7
Main place of performance Inner London.
NUTS code UKI1
II.1.3)
The notice involves
A public contract
II.1.4)
Information on framework
agreement
II.1.5)
Short description of the
contract or purchase(s)
The provision of a system to capture and analyse patient safety
risks and incidents and a web site to distribute associated learning.
II.1.6)
Common procurement
vocabulary (CPV)
72000000, 72313000, 72316000, 72210000, 72212200
II.1.7)
Contract covered by the
Government Procurement Agreement (GPA)
No
II.1.8)
Division into lots
Yes
tenders should be submitted for one or more lots
II.1.9)
Variants will be
accepted
Yes
II.2)
QUANTITY OR SCOPE OF THE
CONTRACT
II.2.1)
Total quantity or scope
Design, build, test, deliver, maintain and support live system.
II.2.2)
Options
Yes
description of these options: 3 year contract with option of
further extension by 1 year periods up to a total maximum of 5 years.
Number of possible renewals 2
II.3)
DURATION OF THE CONTRACT
OR TIME-LIMIT FOR COMPLETION
Duration in months: 36 (from the award of the contract)
INFORMATION ABOUT LOTS
LOT NO: 1A & 1B TITLE Interface Engine & Risk
and Incident Management System
1)
SHORT DESCRIPTION
1A - Interface Engine-the secure, near realtime, two-way sharing
of incident data with local systems and other stakeholder agencies.
1B - A risk and incident management system where serious and
patient safety incidents can be captured and investigations and analysis
on selected incidents and underlying risks takes place;where the risk
framework is developed, maintained analysed and monitored.
2)
COMMON PROCUREMENT
VOCABULARY (CPV)
72000000, 72313000, 72316000
3)
QUANTITY OR SCOPE
4)
INDICATION ABOUT
DIFFERENT DATE FOR DURATION OF CONTRACT OR STARTING/COMPLETION
5)
ADDITIONAL INFORMATION
ABOUT LOTS
Lot 1A - Shall consist of an 'Interface Engine' only whilst;
Lot 1B - Shall consist of a 'Risk & Incident Management
System'.
LOT NO: 2 TITLE Data Cleansing
1)
SHORT DESCRIPTION
Data cleansing through which data quality security is enforced,
allowing the anonymisation of person identifiable data.
2)
COMMON PROCUREMENT
VOCABULARY (CPV)
3)
QUANTITY OR SCOPE
4)
INDICATION ABOUT
DIFFERENT DATE FOR DURATION OF CONTRACT OR STARTING/COMPLETION
5)
ADDITIONAL INFORMATION
ABOUT LOTS
LOT NO: 3 TITLE Data Clustering
1)
SHORT DESCRIPTION
Lot 3. Data clustering through which all incidents are categorised
into undelying risk groups.
2)
COMMON PROCUREMENT
VOCABULARY (CPV)
3)
QUANTITY OR SCOPE
4)
INDICATION ABOUT
DIFFERENT DATE FOR DURATION OF CONTRACT OR STARTING/COMPLETION
5)
ADDITIONAL INFORMATION
ABOUT LOTS
LOT NO: 4 TITLE Portal & Information Hub
1)
SHORT DESCRIPTION
A web portal and single information hub content management system
through which all patient safety functionality is accessed and which
authenticates users to all component systems through a single login
procedure.
2)
COMMON PROCUREMENT
VOCABULARY (CPV)
3)
QUANTITY OR SCOPE
4)
INDICATION ABOUT
DIFFERENT DATE FOR DURATION OF CONTRACT OR STARTING/COMPLETION
5)
ADDITIONAL INFORMATION
ABOUT LOTS
SECTION III: LEGAL, ECONOMIC, FINANCIAL AND
TECHNICAL INFORMATION
III.1)
CONDITIONS RELATING TO
THE CONTRACT
III.1.1)
Deposits and guarantees
required
None.
III.1.2)
Main financing
conditions and payment arrangements and/or reference to the relevant
provisions regulating them
Payments will be staged based on major project milestones over the
duration of the contract term.
III.1.3)
Legal form to be taken
by the group of economic operators to whom the contract is to be awarded
Joint and Several Liability.
III.1.4)
Other particular
conditions to which the performance of the contract is subject
Yes
As set out in the tender documentation.
III.2)
CONDITIONS FOR
PARTICIPATION
III.2.1)
Personal situation of
economic operators, including requirements relating to enrolment on
professional or trade registers
Information and formalities necessary for evaluating if
requirements are met: Suppliers wishing to participate in this tender
are required to complete a Pre-Qualification Questionnaire (PQQ). The
PQQ can be obtained by clicking on the following URL:
http://www.npsa.nhs.uk/corporate/working-with-us/tenders/.
Completed PQQ's must be submitted no later than noon 28.4.2010.
Successful suppliers from the PQQ stage who are invited to submit a
tender will be asked to take part in a webinar scheduled for the
6.5.2010.
III.2.2)
Economic and financial
capacity
Information and formalities necessary for evaluating if
requirements are met: Please refer to the Pre-qualification
Questionnaire.
Minimum level(s) of standards possibly required Suppliers must
self finance the project.
III.2.3)
Technical capacity
Information and formalities necessary for evaluating if
requirements are met:
Please refer to the Pre-Qualification Questionnaire.
Minimum level(s) of standards possibly required
Please refer to the Pre-Qualification Questionnaire.
III.2.4)
Reserved contracts
No
III.3)
CONDITIONS SPECIFIC TO
SERVICES CONTRACTS
III.3.1)
Execution of the service
is reserved to a particular profession
No
III.3.2)
Legal entities should
indicate the names and professional qualifications of the staff
responsible for the execution of the service
Yes
SECTION IV: PROCEDURE
IV.1)
TYPE OF PROCEDURE
IV.1.1)
Type of procedure
Accelerated restricted
Justification for the choice of accelerated procedure: Further to
the Commission statement IP/08/2040 dated 19.12.2008, the "accelerated
restricted" procedure is being used on the basis that this procurement
meets the fundamental aim of boosting the economy through rapid
execution of the contract.
IV.1.2)
Limitations on the
number of operators who will be invited to tender or to participate
Envisaged minimum number 10
Objective criteria for choosing the limited number of candidates:
Suppliers should refer to the PQQ and subsequent ITT documentation.
IV.1.3)
Reduction of the number
of operators during the negotiation or dialogue
Recourse to staged procedure to gradually reduce the number of
solutions to be discussed or tenders to be negotiated No
IV.2)
AWARD CRITERIA
IV.2.1)
Award criteria
The most economically advantageous tender in terms of the criteria
stated in the specifications, in the invitation to tender or to
negotiate or in the descriptive document
IV.2.2)
An electronic auction
will be used
No
IV.3)
ADMINISTRATIVE
INFORMATION
IV.3.1)
File reference number
attributed by the contracting authority
182
IV.3.2)
Previous publication(s)
concerning the same contract
No
IV.3.3)
Conditions for obtaining
specifications and additional documents
Time limit for receipt of requests for documents or for accessing
documents 25.4.2010 - 12:00
Payable documents No
IV.3.4)
Time-limit for receipt
of tenders or requests to participate
28.4.2010 - 12:00
IV.3.5)
Date of dispatch of
invitations to tender or to participate to selected candidates
IV.3.6)
Language(s) in which
tenders or requests to participate may be drawn up
English.
Other: English.
IV.3.7)
Minimum time frame
during which the tenderer must maintain the tender
IV.3.8)
Conditions for opening
tenders
Persons authorised to be present at the opening of tenders No
SECTION VI: COMPLEMENTARY INFORMATION
VI.1)
THIS IS A RECURRENT
PROCUREMENT
No
VI.2)
CONTRACT RELATED TO A
PROJECT AND/OR PROGRAMME FINANCED BY EU FUNDS
No
VI.3)
ADDITIONAL INFORMATION
The Patient Safety Context.
Research undertaken in the UK and across the world indicates that
patients are inadvertently harmed by the care they receive due to
preventable incidents.
The National Patient Safety Agency (NPSA) was established as a
Special Health Authority in 2001 following the publication of
Organisation with a Memory (2000) which highlighted the need to improve
patient safety through a reduction in the number of adverse incidents
associated with the delivery of patient care.
Patient Safety is a division of the NPSA. The division operates
the national system for collecting and analysing reports of patient
safety incidents within England and Wales, known as the National
Reporting and Learning System (NRLS). A patient safety incident is any
unintended or unexpected event that could have or did lead to harm for a
patient receiving NHS healthcare (reference Seven Steps to Patient
Safety). The divisions overarching role is to drive, implement and
support a programme of change across the NHS which leads to a reduction
in harm associated with the delivery of patient care and a consequent
improvement in the safety of care provided including a patient safety
culture.
Patient Safety undertakes a number of data analysis activities to
enable the NHS to understand what, how and why patient safety incidents
happen, learn from these experiences and take action to prevent future
harm to patients. A number of channels are currently used for
disseminating analysis, alerts and guidance, and for supporting and
collaborating with the NHS to improve patient safety.
The Requirements.
NPSA is seeking to engage with technology Suppliers to provide
services to build and operate the technology components that will
supplement and add value to the existing National Reporting and Learning
System. NPSA is seeking Suppliers to deliver each of the four Lots of
system components, support these components, and in some cases, to host
the components for the duration of the contract. NPSA is requesting the
Suppliers to put forward an appropriate proposal to meet these
requirements for one or more of the identified Lots.
The NPSA is aiming to have the new system in place by March 2012,
with a key delivery milestone at March 2011 at which point key
components must be delivered and operational. These key components will
be identified in the ITT documentation.
Lot 1A Interface Engine.
Lot 1B Risk & Incident Management System.
Lot 2 Data Cleansing.
Lot 3 Clustering.
Lot 4 Portal and Information Hub.
NPSA is expecting Suppliers to respond with proposals for earlier
delivery of Lots where possible. The Suppliers will lead in the
technical design, build and test phase for each Lot and will implement
the solution. Post delivery, NPSA is looking to work with the selected
Suppliers over a three to five year contract period to host and maintain
the solution and make enhancements.
Patient Safety Direct is responsible for delivering in three key
areas of functionality:
Capture Data.
Patient Safety Direct will enable the NRLS to capture patient
safety incidents and Significant Event Audits, cleanse and share this
information for further analysis by NPSA, and other agencies as
appropriate.
A customised and simple incident reporting system will be
available online for users to report directly to the NRLS. The system
will also enable batch and near real time uploads of incident data from
Local Risk Management Systems (LRMS) and other stakeholder
organisations. The current functionality of the Department of Healths
Strategic Executive Information System (STEIS) for the capture and
investigation of serious incidents will also be replaced.
Patient Safety Incident data may be cleansed before being made
accessible for analysis (depending on the type of patient safety
incident and who will be using the data for analysis). This will involve
removing duplicate records and identifying and deleting Person
Identifiable Information (PII). Once captured there will be the
capability to fully manage a patient safety incident, capturing local
investigations including Root Cause Analysis outputs as well as NPSA
analysis. There will also be improved integration with Third Parties
(e.g. MHRA, CQC) through near real-time interfaces for registered users
to share relevant patient safety incident data.
Analyse Data.
Patient Safety Incident data and other patient safety information
will be analysed in order to identify underlying risks and determine
areas of focus for the development of resources and learning to reduce
patient harm.
Patient Safety Direct will enable the NPSA to deliver an improved
understanding of the causes and contributory factors related to patient
safety incidents and the related safety barriers and controls. Patient
Safety Incidents will be grouped by these causes, contributory factors
and controls to provide a structured view of the main causal factors (or
risk areas) within the health service that are leading to patient harm.
A Risk Framework will be introduced which will provide a structured
hierarchical view of these incident groupings and how they interrelate.
The Risk Framework will also contain data from other sources (e.g.
Hospital Episode Statistics, Coroners reports, NHS Litigation Authority,
etc) in order to provide the most complete picture of risks leading to
patient harm.
This structured view of the main causes of patient safety
incidents and related barriers and controls, will enable NPSA to build
on current processes, focusing analysis to produce the right mitigating
solutions, interventions, resources and learning to reduce the
occurrence of these patient safety incidents in the future.
The use of clustering tools will support faster and more automated
assessment of causes to develop the Risk Framework. User-friendly
reporting and analysis tools will enable access to this information
according to individual permissions for both NPSA and external users,
and result in quicker and more efficient analysis.
Deliver Insight.
The delivery of tailored resources and interactive tools that
facilitate greater collaboration between healthcare practitioners and
agencies at both a national and local level, thereby reducing patient
harm, will be a critical outcome of the Patient Safety Direct programme.
Patient Safety Direct will deliver a one-stop-shop for patient safety
tools, information and knowledge, enabling users to search for relevant
resources across trusted partner websites, share their own stories and
learn from others.
It will facilitate greater collaboration ensuring that lessons
learned from patient safety incidents at a local level are shared
nationally and vice versa. This will be enabled through interactive
forums and workgroups and will help to build a stronger culture around
improved patient safety.
Patient Safety Direct will provide services and tools that focus
upon mitigating the causes of patient safety incidents. These will be
created to meet the needs and demands of healthcare professionals,
patients and members of the public delivering a personalised and
flexible service.
NPSA is looking for Suppliers that are able to demonstrate a
strong track record of delivery of solutions required for each of the
designated Lots, can bring innovative thinking and solutions, and are
able to demonstrate their ability to work with NPSA long term and
operate as a trusted partner.
This ITT does not include within its scope the provision of all
system components of the NRLS, with outstanding components being
delivered by NPSA or existing technology partners. New systems will have
to integrate with existing technology.
VI.4)
PROCEDURES FOR APPEAL
VI.4.1)
Body responsible for
appeal procedures
The High Court of Justice of England and Wales
Royal Courts of Justice, Strand
WC2A 2LL London
UNITED KINGDOM
Tel. +44 2079476336
Internet:
www.hmcourts-service.gov.uk
Fax +44 2079476807
VI.4.2)
Lodging of appeals
Precise information on deadline(s) for lodging appeals: Precise
information on deadline(s) for lodging appeals: In accordance with the
Public Contracts Regulations (as amended) the National Patient Safety
Agency will notify tenderers, by electronic means, or by facsimile, of
the standstill period before which any contract(s) will be entered into.
This standstill shall not end before at least midnight at the end of
the 10th day after the sending date, but where the last day is not a
working day, the standstill period shall be extended to the midnight at
the end of the next working day. Where, exceptionally, non-electronic
means of communication is used, the different timescale as set out in
the Regulations shall apply. This standstill period provides
unsuccessful tenderers with the opportunity to challenge the National
Patient Safety Agency's decision. If they consider they have sufficient
grounds to do so, they can suspend the award within this period, by
lodging a claim form at the High Court (and following the various other
formalities required by the Regulations and the rules of Court for
service).
VI.4.3)
Service from which
information about the lodging of appeals may be obtained
VI.5)
DATE OF DISPATCH OF THIS
NOTICE:
13.4.2010