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alarm-monitoring services
Download the rfp file: alaram.htm.
Social alarm (emergency) monitoring provision.
1) Handle unlimited resident calls activated on the on-site call systems at Plymouth Community Homes Sheltered and Traditional Sheltered Schemes, throughout Plymouth;
2) Process all calls for help / assistance in accordance with our requirements and agreed policies / procedures;
3) Provide reassurance calls to vulnerable residents depending on levels of need and if requested by Scheme Staff;
4) Liaison with site staff following an incident;
