The purpose of this Request for Proposal (RFP) is to identify and select a vendor with a proven track record in the planning, design, development, implementation, support, and maintenance of websites, intranets and content management systems (CMS) geared to transit websites. The selected prime
vendor must be capable of providing all services to implement a state-of-the-art website, intranet and CMS. ATC desires a single vendor for all services identified in the RFP.
DASH's current website, www.dashbus.com, does not fully satisfy current needs and fails to take advantage of the latest technological advances that are deemed important to customers. In addition, ATC staff has found it difficult to maintain and enhance website content without significant technical
assistance from the City of Alexandria's IT Department/hosting provider. The City of Alexandria currently hosts DASH's website and provides the DASH website CMS. ATC intends for the City of Alexandria to continue to host the DASH website on the City's server infrastructure with a new CMS.
ATC is seeking a prime vendor that will take full responsibility for all aspects of DASH's website, intranet, CMS, and interfacing related the City of Alexandria hosting the site. The scope of services should include providing all software, hardware, and services required to implement, support, and integrate DASH's website. As a minimum, the vendor's services should include the following:
- Design and configuration
- Interfaces to City of Alexandria data/systems
- Implementation consulting
- Training
- Content migration/conversion
- Documentation
- Project management
- Reporting
- Ongoing maintenance and operations support price proposal inclusive of any operating and maintenance fees associated with such service