The City desires a web strategy and branding that encourages citizen participation and delivers important information, services and transactions online, utilizing tools and technologies meeting the high expectations of the community. The web portal must be a key technological tool used to optimize business processes and service delivery. The City desires to acquire services of a qualified firm to provide a comprehensive assessment of the current City enterprise web portal and associated third party portals, then, using the knowledge gained from the assessments, to develop a new set of design templates.