The City of Show Low, AZ is issuing this Request for Proposals (“RFP”) to firms or individuals
interested in providing website design services to completely overhaul and host the City
website (collectively “the Respondents”). The City seeks to create a dynamic website that is
designed and organized in a manner that allows viewers with limited computer experience to
easily find and access information, acts as a marketing tool for the City to highlight the
community, its assets, and attractions to potential residents and businesses, is easy to update
and modify, and is able to incorporate additional components in the future such as Database
Integration and online payments.
A final scope of work will be developed with the City and the respondent submitting the
selected proposal (“The Contractor”) at the time of selection. The following acts only as a
preliminary scope to generally communicate the City’s expectations. The City wants to
completely redesign its website so that residents, businesses, and visitors, both current and
potential, can easily navigate and access information, communicate with the City through
surveys and online comment submissions, and download any necessary City forms. This RFP is
for web design services and includes hosting the site. Proposals for redesign of the website
should include or account for but not be limited to the following:
1) Design a unique, attractive website to completely fulfill all City requirements either
in this RFP or in discussions with the City following selection of a Contractor.
2) Design a self supporting, consistent, user-friendly navigation framework for the City
website that is understandable to users on all levels.
3) Design a unique home page for the City website. Design should be simple and allow
users to easily access relevant information.
4) Design a template for all pages within the site. All pages must be consistent, look
professional, and enhance the image of the City.
5) Contractor should maintain timely and regular communication with the City during
the development process.
6) Assist with the development of web page content so information is organized and
easy to access as well as the entire site has a uniform, consistent format.
7) Aid the City in transitioning to the new website including: staff training and the
production of a guide book or instructions on changing/updating the website. The
City intends to utilize a proven stable content management system to update the
website.
8) The primary purpose of the website is as a communication tool between the City
and outside stakeholders. To best meet the needs of both, it is expected that the
completed website include each of the Requirements in section V.
9) Any additional features the respondent feels would improve the City website or the
transition process. It is expected that the Contractor work with the City to develop a
site that best meets the needs of the City.
The City expects that the Contractor and City will work together to plan and organize
information on the site, which most likely will include planning sessions, regular meetings, and
continued communication throughout the duration of the website design project.