Telesales and lead generation services

1. Expired 16 years, 41 weeks and 5 days ago

Royal Mail is seeking tenders to supply telesales and lead generation services. Telesales services (Lots 1 and
2) will involve desk-based agents promoting and selling a clearly defined set of existing business to business
products from across the media, fulfilment and international applications in order to meet a specified annual
traded revenue (i.e. income) target. A substantial proportion of the fee payable for the services will be linked
to the achievement of the traded revenue target, i.e. if the traded revenue target is not achieved a substantial
portion of the fee will not be paid. The telesales services will be split into two lots which will be awarded to two
different service providers (see Annex B for further information).

• Business Services
• Professional Services
• Sales
• Telecommunications
• Advertising