New business relationships start here
Telephonic Language Interpretation Services
In an effort to provide these services, the City is soliciting proposals from qualified companies for Telephonic Language Interpretation services. In general, this includes interpreting non-English languages into English. These services are needed for 311 Call Center agents (the customer’s front door to the city) and all other city staff to process calls made by non-English speaking customers. This will be one contract that covers many City departments who will all need separate billing and reporting and preferably individual departmental accounts under an umbrella account.
