Telephone System Maintenance

1. Expired 15 years and 38 weeks ago
2. This RFP has a location requirement.

The winning bidder is to provide annual maintenance for current Nortel telephone network which must include upgrades, parts, and patches to the existing system.
 This maintenance agreement must include regular periodic maintenance of the telephone network.
 The winning bidder will provide regular periodic maintenance and technical support for all related telephony equipment.
 The winning bidder must provide 24 hour 7 day a week support for the telephone network in the event of an outage. In addition, we require a designated point of contact for immediate service during system outages.
 Winner bidder will provide parts replacement or provide parts on hand for immediate repair of critical equipment within 4 hours.

• Business Services
• Telecommunications