The North Carolina Department of Revenue (DOR) desires to replace its current integrated tax system with a new system that will fully support all of the essential functions of tax administration for the state. The principal sources of revenue for North Carolina state government are through taxes administered and collected by DOR. This Request for Proposal (RFP) is issued by DOR in order to select a qualified Vendor to implement a fully integrated system to meet the specific requirements of DOR and to convert the data from the existing Integrated Tax Administration System (ITAS) and all other systems as referenced in this RFP. The new solution name will be the Tax Information Management System (TIMS) and the project to implement TIMS will be the TIMS Project.
DOR has embarked on a program to transform how the Department uses technology to execute its statutory responsibilities. It articulated this vision of the future within its e-Business Strategic Plan. In the fall of 2006, DOR, in consultation with CGI, Inc., developed the Project Definition and Planning (PDP) document, which serves as a roadmap for transforming DOR's e-Business vision into reality. The new integrated tax system is the centerpiece of the e-Business implementation program. The implementation of TIMS provides the foundation that will allow DOR to achieve its e-Business Strategic Plan in the most efficient manner possible.