Statewide Operations IBM Mainframe Technical Support
David Perry
State of NH
[email protected]
The State of New Hampshire is releasing this RFP to procure Statewide IBM Mainframe Technical Support. The Vendor will be responsible for all aspects of the project, including, but not limited to support of all IBM z/VM, VSE/ESA and related program product and third party operating software. Also included is ensuring that release levels are kept current within 12 months of the vendors latest version/release level, unless otherwise authorized in writing, maintaining current customizations.
The Vendor may employ subcontractors to deliver required services subject to the terms and conditions of this RFP, including but not limited to, in Section 6: General Contract Requirements herein and Appendix G-4: State of New Hampshire Terms and Conditions of this RFP. The Vendor
shall remain wholly responsible for performance of the entire Contract regardless of whether a subcontractor is used. The State will consider the Vendor to be the sole point of contact with regard to all contractual matters, including payment of any and all charges resulting from any Contract.
This is a Non-Exclusive Contract. Any resulting contract from this RFP will be a non-exclusive contract. The State reserves the right, at its discretion, to retain other vendors to provide any of the services or products identified under this procurement for other IBM Mainframe Technical Support
projects.
