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Specialty Services for Surveying Attitudes and Perception Statewide

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Michigan, United States
Government : State
RFP
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The Department is soliciting proposals for the following project:
Title: Attitudes and Perception Survey

The attitude and perception survey will explore the opinions of adult residents of the state of Michigan toward the Michigan Department of Transportation (MDOT), and the state of transportation in Michigan. This survey is a follow-up to three surveys which were conducted for the State Long Range Transportation Plan and another conducted in 2009.

A copy of the Request for Proposals (RFP) can be found on MDOT's web
Pages at http://www.michigan.gov/mdot/0,1607,7-151-9625_32842---,00.html
listed under Speciality Services as "Specialty Services for Surveying Attitudes and Perception Statewide, http://www.michigan.gov/documents/mdot/MDOT_RFP_SS_REQ617_posted_351006_7.pdf

Deadline: All proposals must be submitted to MDOT no later than 12:00 p.m., EST (Noon), Tuesday, May 4, 2010.

The Bureau of Transportation Planning at the Michigan Department of Transportation (MDOT) is soliciting proposals from qualified organizations, namely private consultants, universities and/or research organizations. MDOT expects this research to provide an evaluation of MDOT's customers' attitudes and perceptions as well as satisfaction toward specific programs as described in detail below and to be summarized and promptly reported electronically on a schedule listed below. Open dialog between the consultant and MDOT during the extent of this contract is imperative.



Research Objectives:

To assess the opinions of the public regarding the composition, importance, and delivered quality of the MDOT's key products and services.
To assess whether attitudes and perceptions have changed significantly? If so, how?
To assess progress in addressing customer concerns through MDOT's ongoing efforts to develop and execute strategic plans.
To assess how MDOT is achieving the goals of the State Long-Range Transportation Plan, MI Transportation Plan: Moving Michigan Forward. Are goals still relevant?
To identify specific actions MDOT can take to improve its performance and the perception of customer groups and business partners regarding its performance.

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