The City continues to be one of the best-managed cities in the United States. However, some of the technology applications that are core to running City operations are not in-sync with leading industry practices. Existing applications that support the current human resource management systems have been built in house, are highly customized, or have shadow systems created to meet business needs. Past assessments have revealed that the corporate legacy systems, with their associated wrap around systems, support the Citys current business processes; however, due to their technological weaknesses, they do not support best practices. A summary of major issues include: