Senate Messaging and Authentication Services (SMAS)
DESCRIPTION: THIS IS A SOURCES SOUGHT/MARKET SURVEY ANNOUNCEMENT TO PREQUALIFY VENDORS. THIS IS NOT A FORMAL REQUEST FOR PROPOSAL (RFP). The purpose of this sources sought synopsis is to gain information about services and qualified industry sources that can provide enterprise-wide authentication, messaging, and unified communications operations and support services.
The United States Senate, Office of the Sergeant at Arms ("SAA" or "Senate") requires a Contractor to provide authentication, messaging, and unified communications operations and support services. The Contractor shall provide all supervision, labor, supplies, and materials necessary to provide enterprise-wide central services, lab management, design and enhancement support, and operations and maintenance support.
The Senate Messaging and Authentication Services (SMAS) environment is based on Windows Server 2012/2016 and the standard messaging platform of Exchange Server 2013. The Senate environment consists of approximately 140 separate entities that are composed of Member offices, Committees, Leadership offices, and support organizations. Primary resources in this single Active Directory forest design are provided in a single domain, separated by organizational units and all servers physically reside in central locations and are administered by the SAA.
Work will be performed at Senate locations, primarily in Washington, DC. The Contractor will also be required to provide services at another Senate location within a 50-mile radius of Washington, DC. The SAA projects that a seven (7) man-year level of effort is the base staffing necessary to fulfill all requirements.
REQUIREMENTS:
All requirements listed are mandatory.
Qualified vendors will have demonstrated experience with Windows Server 2012/2016, Active Directory Domain Services, Exchange 2013/2016, Lync 2013/Skype for Business 2015, AirWatch and Blackberry Enterprise Service infrastructure in the following areas:
Configuring, testing, implementing, upgrading and maintaining software, hardware and firmware for enterprise-wide operations.
Periodic evaluation, testing and implementation of hotfixes and new software releases.
Strict change control processes and documentation.
Research, diagnosis, and recommended solutions for operational Active Directory, messaging and integrated value-add service issues.
Customer service and help desk support for Active Directory and messaging infrastructure problems.
Documentation and preparation of design, operations and technical procedures manuals.
Engineering of new messaging solutions and evaluation of products to work in conjunction with the network operating system and messaging software.
Project management for the contractor staff for projects of similar size and scope using commercial practices.
Configuration and maintenance of a staging lab.
Research and engineering of migration of the infrastructure to the next releases of Exchange and the server operating system.
INSTRUCTIONS:
The SAA invites all qualified sources to respond to the sources sought notice. In responding to this Notice listed above. All responses to this sources sought notice shall specifically address the ten (10) requirements listed above by stating your qualifications to perform each of the requirements. Your response to each requirement must include paragraph numbering identifiable to requirements listed above. The response shall not exceed 15 pages.
In addition, submissions must include:
a) Past performance experience/information for a minimum of three (3) contracts of similar scale, that have been performed during the past three (3) years that involve use of capabilities and products relevant to those necessary for the Senate's requirements, including contract number, customer name and address, and brief synopsis of work performed relevant to requirements 1-10 above,
b) Organizational information including (i) company name and address; (ii) Dun and Bradstreet number; and (iii) point of contact name with telephone and e-mail address.
The information contained in this notice will be the only information provided by the Senate during the Sources Sought process. All qualified sources should respond to this Market Survey - Sources Sought Notice by submitting an information package in accordance with the instructions provided in the Notice. Vendors responding to this Notice and deemed qualified by the SAA may be requested to submit a proposal in response to a solicitation. Only firms deemed qualified will be permitted to submit proposals. If suitable responses are received from qualified sources, the SAA anticipates release of a solicitation during the third quarter of Fiscal Year 2017. Neither the SAA nor the Senate will be responsible for any costs for the preparation of responses to this request.
RESPONSES:
Responses to this Market Survey-Sources Sought Notice are due to the SAA no later than May 15, 2017 at Noon EDT. Responses must be submitted electronically by email to the attention of Nicole A. Barnes at acquisitions@saa.senate.gov. ; The subject line of the email message shall be: SSN 2017-S-032, SMAS SUPPORT SERVICES. No other method of transmittal will be accepted. Unnecessarily elaborate submissions are discouraged. Pages over the page limitation may be discarded. Access by the SAA to information in any files attached to the response is the responsibility of the submitting party. Neither the SAA nor the Senate is responsible for any failure to access vendor's information.
This Sources Sought Notice (SSN) is not a request for proposal and in no way obligates the Senate in an award of a contract.
THIS IS NOT A REQUEST FOR PROPOSAL. THIS NOTICE CONSTITUTES THE ENTIRE SOURCES SOUGHT NOTICE AND IS THE ONLY INFORMATION PROVIDED BY THE SAA OR SENATE. ANY REQUESTS FOR ADDITIONAL INFORMATION WILL NOT BE HONORED.
Nicole A. Barnes, Email nicole_barnes@saa.senate.gov
