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Roche Cobas Service and Maintenance Agreement


New York, United States
Government : Federal
RFP
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Please note that this is NOT a request for quotes or proposals, the Government is seeking information for market research purposes only. Network Contracting Office (NCO) 2 of the Department of Veterans, Brooklyn VA Medical Center is currently conducting a market survey for qualified firms capable of Service Maintenance for Roche Cobas Equipment at the Brooklyn VA Medical Center. The contractor shall provide all necessary, labor, services. The North American Industry Classification System (NAICS) is 811219. Responses to this notice must be submitting in writing (email or fax) and must be received not later than August 27, 2019 at 12:00 PM EST. No telephone inquiries will be accepted.
The VA NYHHS in Brooklyn, New York is currently seeking a service contract for the maintenance of Roche Cobas X 480 (SN: 237A) and Roche Cobas Z 480 (SN: 53233) located in Laboratory department. The contract will have a length of a base period and 4 option years. The base period will be effective from date of award to 9/30/2020. Each option year thereafter will be 10/1-9/30 of the following years.
This Full-Service contract is to include all necessary labor, full service, maintenance, tools, equipment, transportation and parts (excluding non-Roche parts) required to perform repair and Preventive Maintenance (PM) on listed equipment. All equipment shall be maintained in proper operating condition as specified by the manufacturer. Vendor must have manufacturer certification to service and maintain the devices and have access to Original Equipment Manufacturers (OEM) parts, manuals and schematics to perform the service. Vendors must have their own schematics available on site at time of service.

A. Scope of Work:
1. Contractor is required to furnish all original equipment manufacturer (OEM) parts and labor to provide maintenance of the Roche Cobas system, in accordance with OEM guidelines. Contractor must have manufacturer certification to service and maintain the above equipment.
2. Contractor shall test the functionality of the equipment upon completion of repair. If this is a test for repair, the Test should ensure that damaged parts have been successfully repaired and all functions including, but not limited to those related to repaired parts, are operational. If this is a test for a routine PM service, inspection, etc., then the test should just ensure that the equipment is functioning within the guidelines of the OEM or the applicable standards (OSHA, ASSE, JCAHO, NEFP, etc).
3. Repair services will be provided, at the request of the VA, to diagnose and correct equipment malfunctions on a routine basis. All repairs shall be performed by a manufacturer-trained technician. Contractor will follow manufacturer's recommendations for PM, repair, calibration and modifications
4. Preventive maintenance: PMs will be scheduled in advance and conducted ANNUALLY. It is the contractor's responsibility to schedule preventive maintenance as listed. PM procedures subscribed to must follow manufacturer s specifications and must be documented and submitted in writing to biomedical engineering. Upon completion of PM procedures, an applicable label should be applied to the unit, indicating the date of PM performance, the next date following PM is due, as well as the initials of the individual that performed the PM. At inception of contract, PM shall include, at a minimum, electrical safety testing, lubrication adjustment, calibration, testing and replacement of faulty parts and/or parts which are likely to fail at no additional charge.
5. At the completion of each service call/PM, the contractor will provide a written service report to Biomedical Engineering. This report will clearly show the date of service, type of service performed, model and serial numbers, name of field technician(s) a description of the work performed, a list of any parts replaced, and the unit condition as left at the completion of said work. The contractor has the option of leaving the service report with Biomedical Engineering, building #4 after servicing equipment or of sending the service report with the invoice. Leaving service reports with a person in the vicinity may be performed in addition to the previously stated requirement but is not to be used as a substitution. Certification of invoices is clearly dependent upon receipt of service reports as proof of services rendered. Payment may be delayed if proper documentation is not provided.
6. Response time: Contractor shall provide a phone call back by a qualified technician within 4 hours of a service request and an onsite response by a qualified technician within 24 hours of original request for service. Technical service personnel are required to sign in and out of engineering service.


The purpose of this notice is to gain knowledge of potential qualified sources and their size classification (service-disabled veteran owned small business, veteran owned small business, Hub Zone, 8(a), small disadvantaged business, small business or large business), relative to NAICS 811219. For a Contractor to be considered one of the above socioeconomic classifications, they MUST conduct at least 51% of the work. Responses to this notice will be used by the Government to make appropriate acquisition decisions. Responses to this notice should include company/individual name, a service capability statement, examples of similar facilities which you have provided services to, DUNS number, address, point of contact and the size of your business pursuant to the following questions; (1) Is your business large or small? (2) If small, does your firm qualify as a small, emerging business? (3) If disadvantaged, specify under which disadvantaged group and if your firm is certified under Section 8(a) of the Small Business Act? (4) Is your firm a certified Hub Zone firm? (5) Is your firm a woman-owned or operated business? (6) Is your firm a certified Service-Disabled Veteran Owned or Veteran Owned Small Business? If your firm is a Service-Disabled Veteran Owned or Veteran Owned Small Business, you must be CERTIFIED in VetBiz (see internet site: http://vip.vetbiz.gov). Contractor must be registered in Central Contractor Registry (CCR) (see internet site: http://www.ccr.gov). Responses to this notice must be submitted in writing (email or fax) and received not later than August 27, 2019 at 12:00 PM EST. A solicitation is not currently available. If a solicitation is issued, it will be announced on Federal Business opportunities website http://www.fbo.gov at a later date, and all interested parties must respond to that solicitation announcement separately from the responses to this announcement. Email: andres.cepeda@va.gov

Andres Cepeda
Contract Specialist

andres.cepeda@va.gov

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