New business relationships start here
Research Services for an Integrated Customer Service Delivery System
The State is soliciting proposals to conduct a project that will help local workforce investment areas create or build an integrated customer service delivery systems and strategies that bring together all service providers working collaboratively, in the best interest of the customer. This project will assist in bridging the gap between Local One Stops, Discretionary Grants, and Community-Based Workforce System Agencies by building partnerships, enhancing coordination and integration of services, reducing duplication of services, sharing employer connections and resources, and maximizing resources.
