Repair & Maintenance for Dorms Washers & Dryers BPA
PERFORMANCE WORK STATEMENT
SECTION I
1.0 GENERAL INFORMATION:
Non-personal services to provide all labor, parts, tools, materials, equipment, personnel, supervision, transportation, disposal, and other items or services necessary to perform maintenance on items listed in 2.1 of the PWS. The appliances are dispersed throughout 11 centrally located facilities (dorm buildings/day rooms 706,715,745,775,767,777,781,783,784,793,795).
2.2 Preventative Maintenance: All appliances shall have preventive maintenance performed IAW the manufacturers recommended maintenance schedule. The contractor will coordinate date and time with the COR 7 calendar days prior to any preventative maintenance to be performed. Invoices will be processed and submitted in WAWF within seven (7) calendar days by the contractor after preventative maintenance has been completed. The COR or authorized WAWF invoice approver will review/approve/disapprove invoices within 7 calendar days after the contractor has submitted an invoice in WAWF. All dryer venting shall be cleaned IAW the manufacturers recommended maintenance schedule. Duct tape will not be used for dryer venting. The contractor is only responsible for the dryer duct up to the wall. Inside the wall and beyond shall be Civil Engineer's responsibility.
3.0 SPECIFICATIONS AND DESCRIPTION OF WORK FOR DORMITORIES:
3.1 Unit Specifications:
•168 washing machines
•174 dryers
3.2 Preventative Maintenance: All washers and dryers shall have preventive maintenance performed semi-annually IAW the manufacturers recommended maintenance schedule. A consolidated timeframe of the manufacturers recommended maintenance schedule will be provided to the Nellis Air Force Base Housing office (government side). It is not necessary to list different appliances of the same make, model, and specifications multiple times on the provided schedule. Refrigerators, cook tops and ranges will not require any preventative maintenance. Refrigerators, cook tops and ranges will be fixed as needed on service calls. The contractor will coordinate date and time with the COR 7 calendar days prior to any preventative maintenance to be performed. Invoices will be processed and submitted in WAWF by the contractor within seven (7) calendar days after preventative maintenance is completed. The COR or authorized WAWF invoice approver will review/approve/disapprove invoices within seven (7) calendar days after the contractor has submitted an invoice in WAWF.
3.2.2 All dryer venting shall be cleaned annually. Duct tape will not be used for dryer venting.
4.0 GENERAL INFORMATION:
4.1 Level of Service: The level of service shall be comparable to that provided by private industry (i.e. Laundromats, etc.). The contractor shall ensure all appliances operate safely, are clean, and free of corrosion.
4.2 Safety: The contractor shall conform to all local, state, and federal laws when performing repairs or maintenance on all appliances. The contractor or sub-contractor, depending on who is performing the work, must be licensed and will comply with the National Electric Code when performing any electrical work on all appliances and ice machines.
4.3 Service Calls: Service calls will be initiated upon notification from the Dormitory contacts listed in paragraph 4.11. A 24-hour response time is required for all service calls, excluding Sundays and holidays. The contractor will provide written work order estimates within 24 hours of initial assessment to the Dormitory contacts listed in 4.11 either while onsite or via email. The contractor will coordinate date and time with the COR for service repairs after the contacts have approved the work order estimates. Invoices will state work performed, itemized listing of labor and parts by facility, the serial number of the affected appliance and service call number. Service calls completed in the previous month will be invoiced and submitted by the contractor in WAWF by service call number by the end of the following month. The COR or authorized WAWF invoice approver will review/approve/disapprove invoices within seven (7) calendar days after the contractor has submitted an invoice in WAWF.
4.4 Emergency Calls: Emergency calls will be initiated upon notification from the Dormitory contacts listed in paragraph 4.11. A 2-hour response time is required for all emergency calls. The contractor will provide written work order estimates within 24 hours of initial assessment to the Dormitory contacts listed in 4.11 either while onsite or via email. The contractor will coordinate date and time with the COR for emergency repairs after the contacts have approved the work order estimates. Invoices will state work performed, itemized listing of labor and parts by facility, and service call number. Emergency calls completed in the previous month will be invoiced and submitted by the contractor in WAWF by service call number by the end of the following month. The COR or authorized WAWF invoice approver will review/approve/disapprove invoices within seven (7) calendar days after the contractor has submitted an invoice in WAWF.
4.5 Parts: The contractor shall provide a listing of all repair parts used to repair all appliances. The repair part listing shall have a quantity used and cost annotated. The contractor will provide all parts not exceeding $100.00. All replacement parts will be new or reconditioned and covered under manufacturer warranty.
4.6 Inspection: Within 24 hours of completion of work, the contractor must inform the contacts listed in paragraph 4.11 so work can be inspected for quality assurance. Any discrepancies in the inspection will be corrected within 24 hours.
4.7 Contract Manager: The contractor shall provide a contract manager and an alternate, with contact information to include, at a minimum, a phone number, who shall be responsible for the performance of the work. The name of this person and an alternate shall be designated in writing
to the contracting officer by the contract start date. The contract manager or alternate shall have full authority to act for the contractor on all contract matters relating to the daily operations of the contract. The contract manager and alternate must be able to read, write, speak, and understand English.
4.8 Contractor Personnel: Contractor personnel shall be courteous, professional, present a neat appearance and be easily recognized. This includes wearing distinctive clothing bearing the name of the company or by wearing appropriate badges that contain the company name and employee name.
4.9 Hours of Operation: The normal hours of operation will be 7:00 A.M to 4:00 P.M. Monday through Friday, excluding holidays.
4.10 Security Requirements: The contractor is responsible for obtaining all necessary passes, decals, or other items required for access to Nellis, AFB.
4.11 Government Contacts: Performance of the service for the Dormitories will be monitored by Superintendent of Unaccompanied Housing or Airman Dorm Leaders at (702)-652-4974.
SECTION II
SERVICE SUMMARY
The Services Summary is a list of performance objectives and performance thresholds that represents the minimum acceptable level of performance. The performance objectives and thresholds will be regularly verified by the Superintendent of Unaccompanied Housing or Airman Dorm Leaders. Each performance objective represents a significant task as identified by the Government at the time of contract award. These performance objectives and performance thresholds represent only the significant task of this contract and do not excuse the Contractor from performance of other responsibilities identified in this PWS and its technical exhibits. Additionally, performance objectives may be added or deleted and performance thresholds raised or lowered during the course of the contract.
Performance Objective PWS Para Performance Threshold
1. Preventative Maintenance 2.2 and 3.2 Contractor coordinates with contacts listed in 4.11 seven (7) calendar days prior to preventative maintenance being performed. Invoices are submitted within 7 calendar days.
2. Service/Emergency Calls 4.3 and 4.4 Contractor responds within allotted time frame; submits a written work estimate within 24 hours of initial assessment to Dormitory contacts listed in 4.11 prior to repair/emergency work to be performed.
2. Inspection 4.6 Within 24 hours of completion of work, the contractor must inform the contacts listed in paragraph 4.11 so work can be inspected for quality assurance.
Eloisa C. Salvatera, Contract Specialist, Phone 7026522295, Email eloisa.salvatera@us.af.mil
