RFP for the provision of services to UNDP Corporate Surveys
UNDP began its corporate surveys in 1999 with a view to collecting feedback on the health
of UNDP and holding the organization accountable for the services provided to its clients and
work environment. UNDP implements three surveys, namely Global Staff Survey (GSS),
Partners Survey (PS) and Headquarters Products and Services Survey (HQPSS). Since
started, the corporate surveys have played significant roles and brought tangible benefits to
the organization as part of UNDPs results based management system.
However, UNDP faces a critical juncture in terms of survey implementation, and the method
and contents of the three surveys need to be revamped. Over the past years, the surveys have
been perception-oriented and provided UNDP with information such as how staff members
perceive their work environment and what clients agree or disagree. What UNDP aims to
achieve in the coming years is to make the three surveys solution-oriented surveys, which
will help us identify the root causes of negative feedback and provide actionable solutions.
Through this RFP process, UNDP is willing to engage a professional company, which is not
only excellent in survey implementation and analysis, but also has innovative ideas to
revamp the UNDP corporate surveys.
