RFP for Constituent Management System
- This RFP had a pre-bid event.
A. The offices of the Tarrant County Commissioners serve as liaisons between the
public and Tarrant County, as well as the surrounding communities and service
providers. In addition to work in community outreach efforts, the offices receive a
high volume of calls, emails, and walk-ins daily related to issues regarding areas
such as road maintenance, contacts, communications and project management.
There is a business need for a Constituent Management System to:
1. Track issues, requests, tasks, and projects;
2. Enable multiple users to share information; and
3. Provide reporting capabilities.
B. Tarrant County is looking for either a conventional Constituent Management System
installed at Tarrant County or a hosted Constituent Management System (Off Site)
that would provide the same or very similar functionality.
C. Tarrant County has approximately two (2) million residents.
