RFP - Development and Hosting of Website
We would like to receive proposals for the development and hosting of our website, that include: a) the content
management system, with preference given to an open source solution; b) cost data, including costs that must be paid by
the ENT division versus those paid by the development and hosting organization as well as costs for site development
versus hosting and maintenance; c) support staff such as number of full and part‐time staff members for creating versus
hosting and maintenance of the site and level of support offered such as 24/7 support or other; d) service level agreement
specifying the level of service provided (e.g., server devoted to our site, when additional server or server space will be
allocated, etc.) and ensuring reporting statistics for ENT officers on site visitors, usage of areas on site, countries visitors
from and so on; and e) how site security and ENT members privacy will be maintained. The site must comply with ADA and
other government requirements. The website development organization should expect to come up with several prototype
designs for the site and then work with a small group of ENT division officers on the final look, features and functionality of
the website. Members of the ENT governance committee will subsequently be assigned to and provide content for different
sections of the website.
