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RFP Priority Two Scope Network Maintenance and Technical Support Erate-12
Network Telecommunications Maintenance and Support Must Include:
District requires network technical support on call, from off site. District requires four hour response time on
critical devices and eight hour response on other network related problems. Items to support include but are not
limited to:
Ethernet switches
Routers
Wireless Access Points
Email servers
DNS/DHCP servers
Web servers
Cable plant
Video equipment
UPS
