Printing Procurement System modernization
GPO is engaged in a system modernization effort for its current print procurement processes and systems. Over time, print procurement processes have evolved to include the use of manual processes (e.g., paper forms) coupled with an existing legacy Mainframe system and client-server applications to accept orders, create specifications, generate bid and award documentation, and otherwise manage this comprehensive print procurement activity. These processes, while useful, have a tendency to introduce inefficiencies (e.g. multiple keying of same data) and errors throughout an order's lifecycle. Also, pertinent information about an order may be unavailable to other processes within the print procurement workflow, which further perpetuates errors.
Additionally, customers have requested the ability to submit, track, and manage order information. Providing this transparency will help to improve customer satisfaction and communications with customers, contractors, and other stakeholders.
The goal of the print procurement systems modernization is to create an integrated approach to automating and streamlining the end-to-end print procurement process from online order submission to vendor payment and customer billing. It will include the technology and business practices to enable GPO to replace, enhance, or integrate current systems and processes currently used in support of the United States Government printing and publishing needs. It will consolidate print procurement operations within a single, modular system, improve work processes, and automate specific functions where applicable. GPO satisfies the majority of the Government's printing needs through print procurement in its Customer Services business unit
Rashid Rashid, Senior Contract Specialist, Phone 2025121677, Email abehi@gpo.gov - Reginald Walker, Contracting Officer, Phone 202-512-2010x31500, Fax 202-512-1481, Email rwalker@gpo.gov
