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Preventative Maintenance On BD FACScan and BD FACSLoader


Connecticut, United States
Government : Federal
RFP
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1
BD BIOSCIENCE

523-17-4-7441-0054


Vendor to provide parts, labor, and travel and two (2) PMs on the BD FACSCanto located in Lab Service at the WX campus of the VA Boston Healthcare system
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Systems
BD FACSCanto, Serial# 338960
FACSLoader, Serial#F34206501584
BD FACSCanto Serial # V33896101658 (523EE131925)
FACSLoader S/N F34206501584 8/2011



Summary: This service contract shall include parts, labor, travel and 2 preventive maintenance checks on the BD FACSCanto. All equipment shall be maintained in proper operating condition as specified by the manufacturer. Vendor must have proven access to original equipment, manufacturers (OEM) parts manuals and schematics to perform the service. Vendors must provide their own EOM manuals and schematics, which must be available on site at time of service. All defective parts replaced become the property of the vendor. The VA will retain any hard drives removed from the system.

Hours of Coverage: Contract hours will be 8:30 AM to 5:00 PM Monday through Friday (excluding Federal holidays).


Qualification of Vendor: Vendor will provide documentation of substantial experience working on the identified make and model instrument. This documentation shall specifically include individuals who will work on the systems. Contracting Officer reserves the right to request factory training certificates from vendor personnel for servicing equipment under contract to determine qualification of responsibility.

Specifications of Work: Contractor will follow manufacturer s recommendations for PM, repair calibration and modifications, including use of diagnostic software where applicable. Replacement software will include all site-specific adaptation present in originally delivered software.


Guaranteed Uptime: A guaranteed uptime of 95% shall be maintained during hours of coverage to date: Uptime % = productive time down time divided by productive time times 100. Productive time is planned time of use of equipment. Downtime begins at time of first service call until equipment is returned to proper operating conditions.

Updates: Vendor will provide all software and hardware updates upon release at no additional cost to the Government throughout the life of this contract Any software and hardware updates requiring changes to existing equipment requiring a 6550 will be initiated by Clinical Engineering.

Documentation Requirements: Service field reports shall be provided at the time of the service call and must be signed by contracting officer s COTR and filed with the Biomedical Engineering department. Summary (or duplicate copies) of field service reports must be included with the invoices. Field service reports shall include written evidence of performance of all procedures and tests as required by the manufacturer. They shall include itemized parts and labor.

Services and parts not covered by contract: Contracting Officer or Contracting Officer s COTR authorization for any work or parts outside the scope of this contract must be received prior to performance of work or payment will not be authorized. Parts required that are not covered by contract will be purchased by the VA and installed under the terms of the contract.

Krisanne Rivera 203-932-5711 X 3184
krisanne.rivera@va.gov

Contract Specialist

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