Parks Reservation System
Provide a centralized reservation system (CRS or System) that
supports advance reservations made through the internet, call center and
same-day reservations made at State Parks for overnight accommodations,
that provides real-time tracking and reporting of revenue, occupancy, and
visitation for the State, provides facility information for the public and a
CRS-compatible Point of Sale (POS) software application usable at
Louisiana Recreational and State Historic Sites (collectively, Parks).
Contractor shall host the System and shall provide technical support,
licenses, maintenance, training, and upgrades for the System.
2. Provide sufficient telephone reservations staff who are well trained and
knowledgeable about Louisiana geography and State Parks, who will
receive inbound toll free telephone calls from customers who wish to
make reservations for State Parks campsites, cabins, group camps,
pavilions, lodges, meeting rooms or any other mutually agreed upon
reservable facilities within State Parks. The Contractor must supply all
required information systems and telecommunications to perform these
operations.
