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ORBIT Employee Self-Service Technical Support
The North Carolina Retirement Systems Division (NCRSD) of the Department of State Treasurer requires "Help-desk" or "Call center" script-based support for the web-based Employee Self-Service module of our new computer system (Online Retirement Benefits through Integrated Technology-ORBIT). The support will be limited to login assistance, field/information identification/explanation and other technical questions.
Over 500,000 active state and local employees will have access to ORBIT Employee Self-Service, however the announcement to employees about Employee Self-Service will occur in stages. The first slated announcement to between 50,000 to 80,000 employees will occur in mid-November.
