The State will contract with a single application service provider Vendor to provide e-government applications and services to all Customers. Services to be provided must include, but are not limited to, transaction processing between the Customer and Members of the Public over the Internet, Interactive Voice Response (IVR) processing, credit/debit card processing, eāChecks, electronic funds transfers (EFT), application development, subscriber billing, integration with agency's existing systems, security, application hosting, application support and management reporting.