Needle seeks public relations agency of record
- This RFP was uploaded by the owner.
---Company Overview---
Needle endeavors to humanize the digital experience by helping online businesses deliver more authentic interactions with their consumers. Founded in 2010, Needle quickly ascended to its leadership position in advocate-powered customer experience (CX) through harnessing the power of real people and their passion for products and brands. Our software identifies online customers who need help making a purchase decision and matches them, real-time, with certified advocates who have first-hand knowledge of the products they're considering. The result is a truly awesome customer experience that increases affinity between consumers, advocates and the online businesses they represent. Needle is a privately held company based in the burgeoning technology hub of Silicon Slopes, Utah.
Needle has more than 50 clients across most major e-commerce industries. Clients include Coach, American Apparel, Stance, Carhartt, Nikon, Reebok, TaylorMade, Brownells, Overstock.com, Norwegian Cruise Line and hhgregg. For more information, visit www.needle.com.
---Agency Selection Criteria---
Needle is more than just a rapidly growing technology startup (though, we're that, too). We're creating a category. This isn't online chat as brands and consumers know it. We're carving out a new space that will help define the next wave of e-commerce. We're not a "me too" technology, and we're not looking for a "me too" PR agency. We're looking for someone to help us enhance Needle's industry and brand awareness. If you think you have what it takes and want to throw your hat in the ring with a company that's doubling in size year over year, send us your proposal!
