This is Amendment 0002 to Pre-solicitation Notice DOL089RP20495. The U.S. Department of Labor, Office of Job Corps (DOL/OJC) seeks the services of a qualified Small Business contractor to support a multi year effort in operating a 24 hour contact center. This competition is a 100% Small Business Set Aside. For your information, the NAICS code for this requirement is 541618 Other Management and Consulting Services. The size standard is 6.5 million. The incumbent is McNeil Technologies, INC, 6564 Loisdale Court, Suite 900, Springfield, Virginia, 22150-1812. The contract was awarded for $2,454,873. Services are currently being performed at an off-site location in Chapel Hill, North Carolina. The period of performance expected is for (2) Base Years and (3) Option Years and is to provide the full range of support services required to initiate, plan, execute, and maintain this project for the U.S. DOL/OJC. DOL anticipates making only one (1) award for this requirement. This solicitation will be available on or about January 31, 2008 and will be distributed through the General Services Administrations Federal Business Opportunities web site Hard copies of the solicitation will not be available. The site provides downloading instructions. All future information about this acquisition, including solicitation amendments, will also be distributed solely through this site. Interested parties are responsible for monitoring this site to ensure that they have the most up to date information concerning this acquisition.