NASA Issues Sources Sought Notice for Knowledge Management
NASA/GRC is hereby soliciting information about potential sources for theoperational support of a NASA Knowledge Management System, currently in use by theAgency, for the following:Safety and Mission Assurance concentrationHistorical and current document archivingNews and content (both at NASA and selected material outside the agency)Collection of NASA best practices, case studies, lessons learnedVideo, podcast and data collection of subject matter expertiseWeb-enabled workgroupsSearchable Database creationSecure on-line meeting capabilitySocial tools including wikis, chat, blogs, twitterRespondents should include a description of their expertise in the areas listed below andinclude products, previous history, and evidence of subject expertise where available. If such experience and expertise is with an Agency other than NASA, specify which Agencyand the scope of work as it relates to the requested information:IT Systems/Information Security Maintenance/infrastructure/operations, change configuration control System Security including vulnerability, application and penetration testing,surveillance Knowledge of current NASA IT policies and procedures Backup, archiving, and imaging to include higher availability and redundancy Thorough knowledge of management techniques and responsibilities for IT systems(software licensing) Virtual Machine Environments NIST/FIPS compliance, along with Certification and Accreditation (C&A)Software Application User and technical support methods and implementation, including metriccollection and analysis for continuous improvement Compliance to NASA directives regarding controlled and/or sensitive/secureinformation Best practice in architecting web-enabled systems Software assurance experience, methodology, and implementation Configuration/change control COTS integration into parent software environments (third party contracts andlicensing) COTS products for inter-system content gathering/exchange (automated electronicdata exchange between disparate systems) Thorough knowledge of current web-based technology and web oriented architectures Knowledge and implementation of database search, trending, visualization, andanalysis tools Knowledge of NASA Enterprise Architecture Certification Process Content Management/Document Management (CMS/DMS) Software Work Management/Work Flow, and Action/Process Tracking Databases, php, .net NASA developed software applications and integration Virtual Environment SoftwareApplication Architecture Best practice implementation in Knowledge Management Systems design ( i.e.knowledge retention, knowledge capture, knowledge discovery, knowledge sharing,Communities of Practice (CoP), work groups, team building), meta-tags, enhanced searchcapabilities Knowledge of NASA current Knowledge Management Systems architecture, softwaredesign, and objectivesMarketing & Outreach Experience and best practices in: workshops, training methodologies,presentations, and Web training delivery Experience in enterprise-wide software application implementation Experience and best practices in: information dissemination, content delivery,live event, video, and podcastingSafety and Mission Assurance Subject Matter Expertise Knowledge and experience in NASA Safety and Mission Assurance (SMA) requirements,compliance, methodologies and approach, including: Probabilistic Risk Analysis, MishapInvestigation, Systems Safety, Quality Assurance, Quality Engineering, ComplianceVerification and Auditing, Assessments, Problem Reporting, and Corrective ActionTracking.General NASA Involvement NASA Agency-wide programs and projects current and historical involvement (i.e.corporate reachback) Understanding of NASAs goals and objectives Engineering and Safety-and-Mission Assurance corporate knowledge Understanding of NASA program and project management policies, requirements,techniques, and methodologiesNo solicitation exists; therefore, do not request a copy of the solicitation. If asolicitation is released it will be synopsized in FedBizOpps and on the NASA AcquisitionInternet Service. It is the potential offerors responsibility to monitor these sitesfor the release of any solicitation or synopsis.Vendors having the capabilities necessary to meet or exceed the stated requirements areinvited to submit appropriate documentation, literature, brochures, and references.Please advise if the requirement is considered to be a commercial or commercial-typeproduct. A commercial item is defined in FAR 2.101.This synopsis is for information and planning purposes and is not to be construed as acommitment by the Government nor will the Government pay for information solicited. Respondents will not be notified of the results of the evaluation. Respondents deemedfully qualified will be considered in any resultant solicitation for the requirement. The Government reserves the right to consider a small business or 8(a) set-aside based onresponses hereto. All responses shall be submitted to Brian Follen, NASA Glenn ResearchCenter, 21000 Brookpark Rd. (MS NSC-OAI), Cleveland, OH 44135 no later than 4:30 pm EDT,September 23, 2009. Please reference PBMA2009 in any response. Any referenced notes maybe viewed at the following URLs linked below.
