MSRI Outsourced Information Technology Services
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The Mathematical Sciences Research Institute's (MSRI) Information Technology (IT) was provided by in-house support staff until the spring of 2011 when the Institute began using an outsourced provider for IT services. The next NSF five year grant period has begun, and MSRI is accepting multiyear bids for IT services, commencing with the award of a contract, and ending on July 31, 2020. The outsourced IT services sought by this Request for Proposals (RFP) will be partly funded by the NSF grant.
This RFP seeks to identify the vendor with the relevant operational, performance, application, and architectural requirements of the systems in place who can provide seamless support services in order for MSRI to meet its business and research needs.
Two modes of service are being considered by MSRI under this RFP:
Option A: A continuation of the existing outsourced approach whereby the vendor will provide all resources to manage the entire IT operation, including an onsite IT manager who will provide leadership, project management and collaborate with MSRI's management to develop strategic direction for IT services at the institute.
Option B:A hybrid approach, which will rely on an outsourced vendor to provide the bulk of IT services while working in collaboration with an in-house position providing leadership, strategic direction, and support for the mathematics applications and computing environment used by the visiting scholars.
