This RFP is for a design study for the Legal Aid services of the Justice Department. The specific objectives of this project are to:
- work with the jurisdictions and legal aid plans/delivery entities to develop a set of clear, consistent and measurable results-based objectives, outcomes and related performance indicators;
- identify unique characteristics of legal aid delivery in each jurisdiction;
- determine the availability and reliability of data collected by the Program, third parties, provinces and territories, and other federal departments/agencies (e.g. Statistics Canada) and how it might be used to provide information on the outcomes of the Legal Aid Program;
- determine what new data can be collected to measure the Programs impacts; and,
- identify a practical, methodologically sound approach for measuring the impacts of the Legal Aid Program.