Integrated Software System for Transfer Station
The Solid Waste Division of the Public Works Department, which manages the collection and transfer of refuse and recyclables in the City, needs a comprehensive, integrated software system that links the key aspects of the organization, including customer service, routing/collection, transfer station, long-hauling, and recycling. The Division is essentially a medium-sized garbage company, integrated from collection at the source (curbside, commercial, roll-off services) through to transfer operations. The Division serves approximately 24,000 collection customers and more than 400 customers per day at the transfer station, and employs more than 100 staff. Currently, the Division uses various software programs for different activities: WeighMaster to track tons, billing and transfer station customer activity; Gasboy to track fuel usage; Sungard Public Sector (formerly HTE) CX module to track residential and commercial customer accounts; MS Access to design routes; and MS Excel to manually create and track productivity, operational, safety and financial metrics. As the Division is called on by the City to implement stronger programs to recycle more material, an integrated software system that can handle most, if not all, of these functions is necessary.
The Solid Waste Division recognized that its current information systems are inadequate to effectively meet its operational and management information needs. The City contracted with an outside consultant in 2007 to perform an assessment of its solid waste management information system needs. The Solid Waste Division now seeks to move forward with software acquisition and system implementation.
Attachments:
http://www.ci.berkeley.ca.us/uploadedFiles/Finance/Level_3_-_General/Addendum%20A.pdf
http://www.ci.berkeley.ca.us/uploadedFiles/Finance/Level_3_-_General/Attachment%20J.pdf
http://www.ci.berkeley.ca.us/uploadedFiles/Finance/Level_3_-_General/Attachment%20K.pdf
http://www.ci.berkeley.ca.us/uploadedFiles/Finance/Level_3_-_General/Attachment%20L.doc
