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Inmate Email System


District Of Columbia, United States
Government : Municipal
RFP
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Requested service should allow friends, family members and civic/religious
organizations (herein referred to as Customers) to send messages electronically into
the DC Jail mail room to be delivered to inmates in accordance with normal security
protocols.
Electronic Inmate Messaging should provide an alternative to sending messages to
inmates via normal snail mail. Service should save the Customer time and money by
providing a service that is easy to use and allow sending of messages and photos for
less than the price of a stamp (currently 41 cents).
Service should increase the efficiency of the mailroom in processing mail by printing out
messages and automatically noting if key words (of security concern) are present in the
incoming message. And, as a result of the messages being printed inside the
mailroom, all messages should be 100% secure and contraband free.
Service must be provided to the Department at no cost, guaranteed.
Customers should be able to log into a website, sign up for the desired service, type
their message, attach pictures if so desired, and then send the message. Said
message should automatically print out in the DC Jail mailroom located in the Grimke
Building, 1923 Vermont Avenue, NW, Washington, DC. Each message should
automatically generate an inmate response page that will allow the inmate to write a
response. Response will be processed by the Departments mail facility and scanned
back into the system where the Customer will automatically be notified of the inmates
response. Customer will then be able to log in and read the response.

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