The State of Indiana has determined that in order to provide better service to its constituents an investment in technology must be made to replace the current Indiana Client Eligibility System (ICES). ICES was installed in 1993 and currently supports workers determining eligibility for Temporary Assistance for Needy Families (TANF), Supplemental Nutrition Assistance Program (SNAP), Medicaid, and the Children's Health Insurance Program (CHIP). These programs are administered by the Family and Social Services Administration (FSSA) hereafter known as the Agency. The FSSA Division of Family Resources (DFR) has the responsibility for managing the policies for SNAP and TANF and the eligibility processing and approval for these programs and the Medicaid and CHIP programs. The FSSA Office of Medicaid Policy and Planning (OMPP) is the state's single state agency for Medicaid with responsibility for Medicaid policy. The federal agencies representing these programs include the USDA's Food and Nutrition Services (FNS) agency, the U.S. Health and Human Services (HHS), the Center for Medicare and Medicaid Services (CMS), and the Administration for Children and Families (ACF).