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Indian River County 3rd Party ADA Eligibility Specialist

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Florida, United States
Non-Profit
RFP
Download the rfp file: RFP.Indian River County.pdf.

This overview is intended to provide prospective bidders a summary of the Senior Resource Association's ADA Paratransit eligibility process and the role of the 3rd party eligibility contractor.

THE SENIOR RESOURCE ASSOCIATION shall select the applications which will require an in-person functional assessment by the CONTRACTOR's professional staff. THE SENIOR RESOURCE ASSOCIATION will send all selected applicants a notice requiring the applicant to contact the CONTRACTOR to schedule an in-person functional assessment as part of the eligibility process.THE CONTRACTOR shall schedule an in-person functional assessment, as soon as possible, but in all cases no more than 10 days from the date of the applicant's call to schedule this appointment.
During the intake process, applicants whose disability/condition requires additional information such as seizure frequency, type and controllability, THE CONTRACTOR may contact the applicant's health care professional(s), obtain pertinent records and utilize this information as part of the eligibility determination process and/or defer the file to THE SENIOR RESOURCE ASSOCIATION for follow-up as appropriate.

THE CONTRACTOR will perform functional, cognitive and partial evaluations, real world assessments,associated clerical tasks as well as occasional or temporary responsibilities as detailed in the in other areas of ths RFP .These evaluations and services will be consistent with regulations and guidelines provided by 49 CFR, Part 37 as well as applicable recommendations from APTA peer review dated March 21,2011. The CONTRACTOR will make a written recommendation as to the applicant's eligibility status, which includes, but is not limited to the following: unconditional, conditional, temporary, not eligible or incomplete/deferred.

THE CONTRACTOR will offer the same type of project amenities developed under RLI #2006081-0-mt-1re. This includes, but is not limited to, the "mock" bus (SRA to provide equipment only) and simulated bus trip, applicant waiting room, and clerical support. THE CONTRACTOR will continue to revise/improve the evaluation process, to assure soundness of the testing progression, and compliance with Federal criteria.


The CONTRACTOR's project manager will review all applicants deferred, found not eligible and applicants requesting an appeal, with the INDIAN RIVER TRANSIT eligibility specialist on a weekly or bi-weekly basis. In addition, The CONTRACTOR's staff will appear at appeal hearing or administrative/legal proceeding to provide testimony and evidence to support each challenged eligibility determination as needed.

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