Independent Consultant
The Department is advertising this Request for Proposal to solicit a qualified Independent Consultant. The U.S. Department of Health and Human Services (HHS) Office of Civil Rights(OCR) has investigated several discrimination complaints against DCF. The complaints alleged that DCF
failed to provide necessary auxiliary aids or qualified sign language interpreters to DCF
Customers or their Companions (as defined in Sections 1.4.2.6 and 1.4.2.7 below) who are
deaf or hard-of-hearing, in violation of Section 504 of the Rehabilitation Act of 1973, 29 U.S.C.
ยง 794, as implemented by 45 C.F.R. Part 84 (Section 504) and the Americans with Disabilities
Act of 1990, 42 U.S.C. 12131, as implemented by 28 C.F.R. Part 35 (ADA). In 2010, the
department and OCR entered into an Agreement (as defined in Section 1.4.2.2 below) under
which the department has agreed to undertake remedial action to alleviate practices or
procedures that may be in violation of Section 504 or the ADA.
