IT Maintenance Services
The purpose of this Request for Proposal (RFP) is to obtain competitive proposals from bona fide, qualified proposers who are interested in providing software support, design and maintenance services to provide modifications to existing applications or new application development to implement legislative or processing changes. The Department seeks Proposers who must be able to supply sufficient programming and software support resources to meet the timelines and provide quality services as required by change orders.
Equipment used to process this work includes one ScanOptics 9000 series high-speed scanner, one IBML ImageTrac II scanner, three IBML ImageTrac III scanners, and two IBML ImageTrac IV scanners for ICR/OCR scanning and imaging. The payments are processed using two (2) Unisys NDP 250 remittance-processing machines. Return and/or payment data is processed by applications developed initially by J & B, ScanOptics, Inc., Fairfax Imaging, IBML, and PaperFree Corp. In addition to onsite processing, the Deparment uses Virtual Solutions vCapture solution for remote data entry. Images captured on Department scanners are fed into the vCapture solution. This network also includes a Windows 2000/Active Directory processing platform, network servers and automated background applications to output the data and images to the Integrated Tax Processing System. The Integrated Tax Processing System is the Gentax product supplied by Fast Enterprises. Data is maintained in a SQL 2005 database. All components are networked together to form a single tax processing system.
