HOSPITALITY PHONE RESERVATION Bank
The Office of Purchasing & Contracting on behalf of he Vermont
Information Center Division is seeking to establish purchasing agreements with one or more companies that can provide hospitality phone banks. The Vermont Information Center Division operates sixteen (16) state run information and welcome centers on Vermont's Interstate System.
This RFP will be for only twelve (12) of those centers as follows: Alburgh Route 2, Bradford I91 N, Derby Line I91 S, Lyndonville I91 S, Waterford I93, Randolph I89 S, Sharon I89 N, Hartford I91 S, Guilford I91 N, Montpelier Route 2 E, Fair Haven Route 4 E, Georgia I89 N. The 2011 annual visitor traffic for the above mention sites is as follows: Alburgh 24,710, Bradford
143,132, Derby Line 198,993, Lyndonville 115,249, Waterford 132,621, Randolph 298,049, Sharon
437,000, Hartford 207,391, Guilford 630,456, Montpelier 42,808, Fair Haven 155,981, and Georgia North 70,357.
The mission of the Vermont Information Center Division is to provide information, convenience and hospitality to the traveling public. Our 16 information and welcome centers serve approximately 3 million
visitors per year. Vermont's Welcome Centers are on the Vermont borders and Information Centers are in the interior of the State. Space availability varies from location to location and is at the discretion of the Vermont Information Center Division.
The Office of Purchasing and Contracting (referred to as "State") is soliciting proposals for one or more companies to create and operate a Hospitality Phone Reservation Bank on an as needed basis as determined by the State of Vermont Information Center Division for various Information and Welcome Centers.
