Kate Osborn
California County Superintendents Educational Services Association
[email protected]
1121 L Street, Suite 510
Sacramento
95814
The selected entitys responsibilities will include:
Hosting the system on a secure, robust Internet server and ensuring that it is in prime operating condition for district users and job seekers.
Performing day-to-day software and hardware functionality, including debugging and routine refinements as the need arises.
Managing the databases that comprise Ed-JOIN. The system operates 24 hours a day, 7 days a week and requires regular backups to minimize downtime in the event of a problem.
Designing and launching new, more advanced features that respond to user needs and utilize growing Internet technology.
Operating a help desk to assist with user questions and problems.
Providing overall management of the system, including coordination and prioritization of work to identify and solve problems and plan for future enhancements and growth. Bringing new users to the system and encouraging existing users to take advantage of systems advanced features.
Creating new markets for the Ed-JOIN system.
Providing support to existing users including training through a variety of delivery mechanisms.
Collecting user feedback for system improvement.
Ensuring that the system is financially-self supporting and generates revenues for CCSESA.
Providing monthly, quarterly, and annual reports, both financial and operational, to the CCSESA Executive Director.