ELECTRONIC INFORMATION MANAGEMENT SYSTEM
The City of Tigard is recognized as a national leader in the application of technology to further its
mission. On May 9, 2007, the National Policy Research Council awarded Tigard an A+ for its
public-facing website - just one of 18 cities to achieve this grade. The City of Tigard recently
recognized a need to apply this sort of creativity and effectiveness to complex internal processes such
as records and document management. In order to arrive at a shared vision for the future of record
and document management at the City of Tigard (which includes the specific details that must be
satisfied to realize the vision) this document will clearly present:
The current document management, records retention, and workflow environment at the
City of Tigard,
The need for a fully integrated Electronic Information Management System (EIMS)
solution as it is currently defined, and
The specific requirements and documentation needed to develop a solution.
