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ELECTION HELP DESK SYSTEM AND SUPPORT
Download the rfp file: ElectionHelpDeskRFP1015200713119PM.pdf.
To
provide a unified Election Help Desk System and Support Services that will
facilitate the processing and tracking of multiple calls received from the
RR/CCs Election Help Desk.
Each Proposer must attend the Mandatory Proposers Conference
scheduled for Tuesday, October 30, 2007 at 10:00 a.m. Pacific Time
services shall include but
are not limited to, (a) installation, testing and configuration of the Core
Application Software, (b) building data interfaces to the Countys Voter
Information Management System (DIMSNet) to facilitate exchange of
information, (c) providing on-site and telephone technical support,
(d) providing technical and end-user training, and (e) Custom
Programming Modifications.
