The White River Junction VA Medical Center is seeking a contractor to provide parts, labor and travel required to support NetApps digital storage system located at the WRJ campus. The contract will include hardware support and replacement.
Summary: This service contract shall include parts, labor and travel required to perform service and support for the 32T Net-Apps storage server located in the OI&T server room at the White River Junction VAMC. This contract will include hardware and software support of the server. All equipment shall be maintained in proper operating condition as specified by the manufacturer. Vendor must have proven access to original equipment, manufacturers (OEM) parts manuals and schematics to perform the service. Vendors must provide their own EOM manuals and schematics, which must be available on site at time of service. All defective parts replaced become the property of the vendor.
The contractor will have access to sensitive patient information.
NOTE: This is a Pre-Solicitation Notice and offers will not be accepted from this pre-solicitation Notice. Solicitation will be posted at a later date.
Richard Coutermarsh
603-626-6525
Contracting Officer Email