The objective of this PWS is to
provide the information and standards needed to continue providing User Enhancements,
maintain and operate the CRM application so that CRM provides a seamless view of the
participants and one-stop-shopping that supports the entire business process for PBGC.
This PWS address the need for the CRM application to support the legislative mandates,
the demand for infrastructure changes, security changes, architecture changes and audit
findings and changes that improve efficiency and power of the application in order to
support PBGC in meeting its mission, corporate and strategic goals.