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DOC OIG Case Management System

Maryland, United States
Government : Federal
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******** Type: Sources Sought Notice
Notice Number: AMDTC-17-0006
Title: DOC OIG Case System
NAICS Code: 511210 Publishers

Office Address
******** Institute of ********* and (NIST),
Acquisition *********
100 Bureau Drive, Mail Stop 1640,
Gaithersburg, MD, 20899-1640

Sources Sought Notice: AMDTC-17-0006
Project Title: DOC OIG Case System

This is a Sources Sought Notice ONLY. Requests for copies of a solicitation will not receive a response.

This Notice is for planning purposes only and is not a Request for Proposal or Request for Quotation or an obligation on the part of the ******** Institute of ********* and (NIST) for conducting a follow-on acquisition. NIST does not intend to award a contract on the basis of this Notice, or otherwise pay for the information requested. No entitlement or payment of direct or indirect costs or charges by NIST will arise as a result of submission of responses to this Notice and NIST use of such information. NIST recognizes that proprietary components, interfaces and equipment, and clearly mark restricted or proprietary components, interfaces and equipment, and clearly mark restricted or proprietary data and present it as an addendum to the non-restricted/non-proprietary information. In the absence of such identification, NIST will assume to have unlimited rights to all technical data in the information paper.



The Office of Inspector General (OIG) Department of Commerce (DOC) is responsible for conducing audits, reviews, and investigations. The Office of Investigations (OI) is one of the business units within the OIG. This unit's mission is to conduct investigations, and this investigation can be administrative, civil or criminal in nature. Most criminal investigations involve grant or contract fraud and administrative investigations involve ethics violation or employee misconduct.

OI is currently using a web-based investigative electronic case system capable of tracking and managing investigations from beginning to end. An example is an investigation is typically initiated from complaints related to waste, fraud and abuse in departmental programs and operations. Some complaints may result in action, monetary recovery, and prosecution. Proper handling of these cases requires that all relevant information be collected, case activity be tracked by OI personnel, and investigative steps and actions be recorded, and approved. A variety of reports both internal and external are produced that are used by the OIG senior and external individuals or agencies to track case status, activity, and may be used for prosecution or administrative action.

The current OIG case system is comprised of a customized SQL Server database, a java-based web application based on an COTS open business process platform for case , and a web reporting module together with a data analytics module for data reporting and analysis. Configurations and customizations were applied to support specific OIG complaint tracking and investigation processes, with automated system monitoring and notifications. OIG is interested to explore other COTS solutions that can potentially further improve on our current case system with benefits of lower IT maintenance and operation costs, improved system-wide stability, improved data and web app security, FEDRAMP-certified cloud hosting, record features compliant to federal record ********* such as NARA and DOD5015.2.OIG is planning to acquire a new case system, and is looking for a true COTS (Commercial-Off-The-Shelf) solution that supports web-based operations with improvements in system stability, response time, audit trails, and allow potential...

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