Customer Satisfaction Survey

1. Expired 14 years, 42 weeks and 3 days ago

This is a RFP for preparing and conducting a high quality customer satisfaction survey that will include preparing a plan for future survey implementation for the department's internal use.

The Proposer shall outline the methodology to be used in preparing and conducting a high quality Customer Satisfaction Survey that will include preparing a plan for future survey implementation for the department's internal use. The outline of the methodology is to include but is not limited to the instrument, sampling, data collection procedures, data cleaning and analysis, and quality assurance.

The vendor will also conduct a comprehensive customer satisfaction survey to solicit feedback and input from various groups.

• Business Services
• Professional Services
• Customer Service
• Polling