Consultant Review
The scope of work required of the successful contractor includes all of the following elements described below.
A. Hiring and Selection Process - Sworn Trooper Positions
The review shall evaluate the current hiring and selection process utilized by the Patrol to determine whether or not proper and
adequate components of the Patrol's process effectively screen applicants for law enforcement positions. The review must consider
national current and accepted practices for hiring and selecting law enforcement personnel authorized to make arrests without a
warrant and employ deadly physical force if required. Additionally, this review shall enumerate deficiencies and/or improvement
recommendations. (The Director of Administrative Services (major) will provide an initial overview of the existing process and the
core components to the successful vendor awarded the contract).
B. Ethics Training - Sworn Personnel
The review shall evaluate current ethics training provided in Basic Training, First Line Supervisor training, In-Service Training and
managerial training to determine whether or not present ethics training is both adequate and effective. Additionally, this review shall
enumerate deficiencies and/or improvement recommendations. The Director of Training (major) can provide an initial overview of
current ethics training offered in the various curriculums, including the number of instructional hours involved, to the contractor.
C. Supervisory Training - Sworn Personnel
The review shall evaluate supervisory training at all levels from a programmatic perspective to determine whether or not personnel
are offered adequate classes and/or programs to properly educate and prepare sworn members to serve in a supervisory capacity.
The review shall enumerate deficiencies and/or improvement recommendations. (The Director of Training (major) will provide an
initial overview of supervisory training with a curriculum and advanced supervisory programs offered and utilized to the successful
contractor.
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D. Supervisory Responsibilities - First Line Supervisors (sergeants)
The review shall evaluate the duties and responsibilities of first line supervisors (sworn personnel holding the ranks of sergeant) to
determine whether or not a proper balance exists between administrative duties and field supervision expectations. The review shall
address how various first line supervisor duties and responsibilities adversely impact overall supervisory performance, including but
not limited to, completion and processing of forms and reports, evaluation and return of reports submitted by subordinates, collision
investigations performed by supervisors, maintenance of evidence facilities, completion of background investigations, and the
frequency at which supervisors have personal contact with assigned subordinates at locations other than district/troop offices. The
review shall enumerate deficiencies and improvement recommendations. (The Director of Field Operations (major) will provide an
initial overview of current duties and responsibilities of first line supervisors.) Additionally, the Patrol has a Non-Commissioned
Officers' Advisory Board which can be convened to meet with assessors if requested.
Three (3) section directors (majors) and their respective staffs will be available as a resource for interviews and questions, if
requested by the successful contractor. Additionally, all members of the Command Staff and other Patrol personnel will cooperate
with and respond to questions made by the successful contractor. The Department and the Patrol welcomes the review as a means
of improvement or to substantiate the current policies, procedures, and protocol. The Patrol will offer its assistance to the successful
contractor to facilitate an effective and quality assessment of the consultant review in the hiring and selection process, ethics
training, supervisory training and job responsibilities/tasks for first line supervisors.
E. Final Product - The Completed Review Document
The selected contractor shall deliver all facts, findings, analyses, conclusions, and recommendations pertinent to the scope of work
defined above in a single report, that is professionally constructed, well formatted, and submitted in English. Furthermore, the final
report shall include the research methodology employed and an explanation or basis for the selected research methodology and all
analyses derived there from. The final report shall be submitted in triplicate to the attention of the Governor of North Carolina, the
Honorable Michael F. Easley, the Secretary of the Department, the Honorable Bryan E. Beatty, and the Patrol Commander, Colonel
W. Fletcher Clay. The final product shall be made available in electronic format if requested by one or more of the aforementioned
individuals. The contractor shall agree to participate in media interviews or press conferences pertinent to the review if requested or
deemed appropriate by Governor Michael F. Easley, Secretary Bryan E. Beatty, and/or Colonel W. Fletcher Clay. Furthermore, the
contractor shall grant permission to the Office of the Governor, the Department, and the Patrol to share all information contained
within the final report with the public and/or media representatives as desired or deemed appropriate.
